Dreams - Dundee

5148 ratings
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Location

Unit 9, Kingsway West Retail Park,
Dundee, DD3 8RX

Carol L

By Carol L | 11/18/2018

Scott who dealt with me at the store was so friendly and helpful answered all my questions I was really appreciative of his patience with me

Catherine M

By Catherine M | 11/18/2018

We were welcomed to the store by staff but they let us browse for a bit before asking if we wanted help. I much prefer this approach so thumbs up. Russell came over and explained how the store was laid out and in the right direction. He was very knowledgeable and was very helpful in helping us decide what mattress etc to purchase.

Emma

By Emma | 11/17/2018

We were looked after from the start by a helpful person called Russell, he offered us tea or coffee and then told us the best way to choose a bed and how to grab a pillow and try out the mattresses. He was very helpful and very knowledgeable and it really helped. He left us to it and then came back over once we had decided on a mattress type and then he showed us the section we needed. He was lovely and helpful and not pushy which is great as I hate pushy sales people. Once we had made a decision he took us over so he could take our details and place the order. All in all a great service and made choosing a new bed simple! Thank you.

Colin R

By Colin R | 11/17/2018

Hamilton spent lots of time with us and was very knowledgeable about the products. He made the shopping experience east for us.

Dave S.

By Dave S. | 11/17/2018

We were welcomed to the store immediately on our arrival . Russell was smartly turned out and very pleasant to deal with. Having ascertained our requirements he explained the store layout and the different mattresses available. We were impressed with his product knowledge and his friendly demeanour. He made the whole process an enjoyable and stress free experience. Russell is a credit to the Dreams organisation.

Janette W

By Janette W | 11/17/2018

Ordered with ease scott the sales person was very helpful and explained all products bought indepth. Even offered help out to car very happy with service.

Donna B

By Donna B | 11/13/2018

I knew what I was looking for having checked the website before going into the store. The sales colleague Tommy was excellent. He wasted no time in showing me the items I was looking for, allowing time for testing, providing different pillows, explaining the mattress protection options, delivery, installation, etc and was very quick and efficient completing all the necessary paperwork. He even offered me a cuppa! Online shopping is great for comparison and checking reviews but it is hard to beat face to face contact to give you more confidence in the product you are buying.

MaryF

By MaryF | 11/12/2018

Service was excellent, staff very friendly and knowledgeable. Contact about delivery and when could not have been more through.

george

By george | 11/12/2018

we were given plenty time to look around . stewart was very helpful and recomended that we try all different matresses .

Klaireo

By Klaireo | 11/11/2018

Hamilton was very friendly and very switched on and very knowledgeable in everything we looked at.