Dreams - Dundee

Stewart was very friendly and very informative. He was there when we needed advice but allowed us as much time as we needed to discuss our choices. We found him to be an excellent and very helpful salesman.

Staff were friendly and helpful with a good product knowledge

Was made to feel welcome and assured help was there if required but was not hassled by the assistant. Was offered a drink whilst looking and then again when making purchase . Sales person was very knowledgeable about the products and friendly .

excellent service

Our sales assistant Demi was very helpful, although relatively new she was very knowledgable and anything she was unsure about she was quick to get an answer for us. No pushy salesperson following you round store. An enjoyable shopping experience, I will definitely be back.

Tommy the sales rep was highly informative and extremely helpful in assisting us with our purchase.

All staff on duty were already engaged with other customers when I entered the store. However, I was still acknowledged by staff upon entry, including a lady who actually worked for Sharp within the store. I was also advised by The Manager that staff would be with me very shortly. Hamilton approached me when he was free, asked questions and then looked at the previous quote I received last week. He showed me other items of interest and encouraged me to spend time testing the beds. At no time did I feel under pressure to make a quick decision. I was given time alone to test the beds but he kept checking all was OK and he was available whenever I needed assistance. All staff I encountered were friendly. I have previously purchased from Dreams and found the customer care very good, hence I returned for these latest purchases. I had problems with a previous item but staff were very helpful in guiding me in the right direction.

The overall experience was brilliant! The staff were very informative but also respected our privacy and gave us as much time as we wanted to be on our own completely rather than hanging around us waiting for a decision. I would recommend to anyone I know looking fend new mattress, bed frame, and (as I now know how important they are) pillows.

Friendly service from the moment we entered the store with an attentive but not overbearing sales assistant. Good choice of products

It was so quick for us to make a decision. Staff very knowledgeable and friendly Offered a nice cup of coffee whilst order was being processed.