Dreams - Dundee

Kieran was very helpful and polite. Spent time explaining the products without being too pushy

Friendly staff, no hard sell, easy payment and quick delivery. Also match the cash back option online

Friendly, courteous and efficient staff

Very good assistant, knowledgeable and friendly, gave me all the info I wanted. And a decent coffee.

I saw exactly what I wanted on the website. However technology was being very uncooperative is I used the phone. Excellent response from Thomas and within a few moments the item was purchased and a delivery dare set. Cannot fault the speed, courtesy and knowledge of your customer service team.

Staff member, Russell was very friendly, helpful and knowledgeable and gave us all the time we needed to make our choice.

Kieran at the dundee store was really helpful and not too pushy, he made sure we had plenty of options to try and we didn’t feel rushed. He was really friendly, and it was his costumer service that made us make the decision to buy our mattress from this store and not elsewhere.

The assistant went out of his way to get the right bed for me, after listening in depth about my health issues,( I have fibromyalgia,and most beds feel like sleeping on wood to me).. he refused to let me choose a bed until I had laid on each bed for some length of time, wanting me to really get the bed I need for a better night's sleep, ..I had been to a different bed shop earlier and felt like that shop just wanted me to get any bed asap and get out,..Dreams shop was professional but friendly and really helpful,not pushy.

Extremely good service all round

I was very happy with the service I received,and the explanation of the different type of mattresses that were available to me. The sales person Sandie was very polite and knowledgeable and was able to explain everything in detail. Very happy with the Dundee store.