Dreams - Dundee

The lady called Sadie was most helpful even helping me on to the bed to assure my husband and I were satisfied.

Salesman was extremely helpful and friendly. Product knowledge was great

Nice helpful shopping experience

Good support from Scott, provided advice and helped us choose the right mattress.

The staff at your Dundee store on the Kingsway retail park were outstanding from beginning to end. My husband and our 2 small children came into the store looking for ideas on a new bed for ourselves. We were also looking to downsize from superking to king. The staff took on board that my husband i needed to decide together and kindly assisted in amusing our children in various ways (colouring/hide and seek!) while tried various options of mattress and bed combinations in suit our budget. Tommy also respected that i have epilepsy and needed to have a supportive mattress for that. We went to various competitors but due to the outstanding customer service we received here (which i will add was not matched in any other neighbouring store at all) we decided on quality over price. When we went back to finalise the purchase the staff were amazing yet again by playing with the children while we settled financial details. So much so my daughter went and bought them a small box of chocolates to say thank you with her own pocket money. When my young son is ready for his first single bed i will be coming to Dreams Dundee as my first choice. Thank you.

We got what we needed without having to wait and with no fuss.

The staff gave us enough time to look around the store ourselves without hassling us, but they were on hand when we needed assistance. Demi invested a lot of time into us and it was really appreciated.

Stewart was really helpful and gave us enough space and time to make our decision

The salesman's name was Stewart and the store was in Kingsway Retail Park, Dundee. He was excellent and I was less than 30 minutes in the store which was great as I hate hanging around.

Served by Demi who spent time with us and was a great help in helping us make our choice. She was kind and caring besides having a good knowledge of the type of bed and matress we purchased. When we return to the Store we will certainly look for her to give us assistance.