Dreams - Dundee

From the moment we walked into the shop Tommy spotted us and assured that we were getting the best out of our investment by showing us all the types of mattresses, pillows, duvets and bed lining to find which one suits our needs. We were also giving hot beverages when we sat down to do paperwork

Helpful staff, explained differences between mattresses

I first looked on line at the product I required, but was unable to visit your crown point store in Leeds, as the weather was terrible and my husband was poorly. Therefore I used the telephone and spoke to a wonderful man called Mick. He was ever so helpful, courteous and professional. He gave me advice on how to do the finance by email. And on how you collected our old mattress. I was at first very apprehensive about doing this over the phone, however Mick put me right at ease, and the whole deal was done in less than half an hour. My husband and I were delighted. He also told us about in store offers that were available at that time. Altogether it was a very pleasant experience. Thank you.

we came in, approached after a few minutes asking if we were ok, adv we were just looking they backed off immediately as soon as we were ready they were immediately available with no pressure

Your representative quickly understood what we were looking for and his knowledge of the products was very good.

Stewart was the storeperson who I dealt with and spent some time looking round the store at various items before I made my decision. He was very polite and did not rush me into making my choice. I could certainly deal with him in the future

We popped into Dreams after work just to have a look around. We left with a new mattress and two gorgeous pillows! Tommy was incredibly helpful and clearly very knowledgeable. We had great banter and felt that he was listening to our wishes and guiding us through the process.

Felt at ease looking around and staff were really nice and helpful Keiran helped my daughter make sure she got the perfect mattress that suited her to go with the bed she picked. He was very approachable and helpful

There was kind friendly service with extremely helpful advice.

The sales staff called Stewart knew exactly the right time to approach and the right time to back off, he was completely professional and helped us with great knowledge of the products and a kind and courteous manner, the transaction went smoothly with no problems and we left feeling happy we chose the company.