Dreams - Dundee

Excellent advice and help when choosing mattress very smooth easy process from start to finish

THE CUSTOMER SALES REPRESENTATIVE (KIERAN) MADE US FEEL FREE TO GO AROUND THE INTERESTED PRODUCTS AND HIS PATIENCE, THE MANNER OF HANDLING US WITH INFORMATION ABOUT THE PRODUCT. HELP US DECIDE ON IT. OVERALL HE WAS VERY HELPFUL AND MADE US PUT THE ORDER WITH EASE.

Kieran was extremely knowledgable about the products

The knowledgeable friendly service of Stewart who served us. My mother who is in a wheelchair was treated with respect and kindness

Kieran was 1st class, gave me a drink and was amazing throughout, would recommend to everyone I know!!!!

Scott who assisted us find the right bed was friendly and very helpful.

We were attended to by Tommy in the Dreams store in Dundee today. He was very pleasant, helpful and interested in ensuring that we found the mattress most suited to our needs, without being at all "pushy". He asked us to lie on the Sleepmatch bed and we found that interesting. Tommy told us which mattresses were best suited to our needs, gave us Tempur pillows to use and encouraged us to take plenty of time to try each mattress alternately until we felt we were sure which one we preferred. We found both comfortable but decided on the Therapur Acti Gel Plus Allure 3000K and decided to order one. Tommy completed the order while we enjoyed a lovely cup of coffee. We were delighted to be told that the order would be delivered next Tuesday and ordered two Tempur pillows like those we had tried in store. We paid in full for the whole order and were pleased to be told that if, during the first 40 days, we decided that the mattress wasn't what we wanted, we could have it replaced by another of our choice and that our old mattress could be taken away for disposal to save us the trouble. Thank you Tommy and Dreams and we will certainly recommend you to family and friends.

Nick was very knowledgeable about the products. I thought it was going to be a mine field but he soon had me at ease and had me focused.

Very satisfied with our visit to the Dundee store. Stewart, our store assistant was very helpful and knowledgeable about the mattress we bought.

Thomas the salesman was very knowledgeable. He also took time to explain the product to us. He was very helpful and professional.