Dreams - Dundee

My Handsome and I were happy with the service we recieved from Scott' he gave us respect and space to decide what we would prefer to choone for our comfort and budget.

Served by Nick ....he listened to my tale of woe gave me a coffee and completed the sale expertly. Thank you

Russell was very friendly and knowledgeable

Salesman had extensive product knowledge and as he took me through the various options retained his good humour and friendliness

Tommy was very friendly and helpful. the mattress testing machine was interesting. I personally would have liked a bigger selection of wooden beds but we found one we liked.

Excellent service, wasnt left ling looking before eu was offered help in finding the right product to suit my needs.

On entering the store there were enough staff available. I browsed the beds as I had a fair idea of which type of bed and divan I wanted to purchase. It was the right time for Kieran the sales person to approach and take me through the process of finding the right bed. I never felt rushed or pressured Kieran new his products and gave full answes to my questions, there were many. Nothing was too much bother even when I asked for 4 beds to be priced. Cheerful professional and appropriate a credit to your compmny and staff training programme.

Kieran made us feel at ease and gave us all the information we needed to make an informative decision. All other staff around about seemed very friendly. We came in with the intention of just finding out prices, but were so happy with the customer service and the bed and mattress that was recommended to us that we were then happy to make the purchase.

I have been a customer with dreams for many years , each time I come back to the store due to the staff and their manners/behaviour , by all with the sales person whom I deal with every time I come to the store

When we entered the store we were approached by a well presented young man who asked if we need help or just looking. We told him what we were looking for and he immediately took us around the various options available to us for the product we required. As he explained each item it helped us narrow our choices and very soon we had decided on what we wanted to buy. The payment process was quick and simple and he showed us on the screen the breakdown. We were also offered a coffee while we were there, my husband took one and said it was very tasty. All in all a very pleasurable and easy process, I have seldom spent £400 so quickly and without any anguish. Kieran was polite knowledgeable and very engaging, a credit to your store.