Dreams - Dundee

Very friendly staff, Stewart was excellent, he could not of been more helpful. We have even recommended to friends before we have received our new mattress.

I placed my order on the phone with Stewart and I found him very knowledgeable about every item I selected and very professional never being a pushy salesman during the entire process and what I found amazing is that he knew exactly what this customer was thinking and looking for after I explained to him my budget etc. Because I ordered my items to be delivered to my new address in five weeks time it meant I had to do a bank transfer to Dreams and not a card transaction over the phone. When I called back Stewart two days later to let him know the transfer was done he immediately remembered me by name and within thirty minutes after checking with his team to ensure the funds were in Stewart sent me a complete invoice with payment and delivery date confirmation etc and with a follow up call. I call this extremely BRILLIANT service. I hope the delivery team will be just as good.

We only entered the store with the idea of buying and weren’t really expecting to purchase, however the range of stock and the friendliness and eagerness of the staff to make sure we got what we wanted left us with no option but to buy. Very happy.

Excellent customer service. Very well explained and not pushy.

Tommy was very helpful and personable. He listened carefully to my needs and ensured I got the best value within my budget. He provided a fantastic service all round.

The chap who assisted my husband and myself (his name was Stewart) was very friendly, knowledgeable about the products and he took the time to explain everything to us. At no time did we feel rushed or under any pressure to make a purchase. Stewart's knowledge of the products made choosing the correct mattress and pillows very easy. In fact we purchased more products than was our original intention and we are extremely happy with our purchases.

Stewart was welcoming and makes a gid cup of tea!

I think the customer assistants name was Stuart. He and his colleagues were very accommodating which relieved me and my partner from the stress of shipping for a new bed and mattress. On a hot and busy Friday we were offered refreshments and did not feel pushed in to making any decisions (this is something I particularly dislike when working with sales workers).

Stewart was the perfect salesman ..knowlegable very nice and gave us time to decide

Very helpful person on the phone. Where items were out if stock suggested good alternatives.