Dreams - Dundee

Friendly manner- answered questions and explained every step of purchasing a bed

Excellent staff, friendly, welcoming and very helpful.

The service we received was very satisfactory as we were given all the information we asked for and more , then the assistant gave us space to browse. Very pleasant , helpful ad friendly assistant.

Knew what we wanted when we went to the store and we were guided to appropriate mattresses. Short and successful visit, which is what I like when shopping.

Kieran made all the difference to our visit to the store. He understood our specific needs and met them exactly

We were given time to browse through store. Kieran approached and asked if we needed assistance, which we did. He spent time and provided us with genuine advice. Thus enabled my mother in law to purchase a bed most suited to het needs.

I was really impressed by the service, right from entering the store. I felt overwhelmed at first because of the range of beds available, and I wasn't sure where to start! I came in to buy a new double mattress. I was really interested in the special bed machine that scans your body and makes recommendations. I had previously bought a firm mattress, believing it was somehow "better" for me, but being able to try the different beds and pillows in store helped me to find the right mattress to meet my needs (£349). I was able to order and pay for this item in a very easy and efficient way, and I spent another £40 on pillows. All of the options were made clear to me and allowed me to make choices without feeling under any pressure or stress. I am moving house, so I really appreciated how easy the process of buying this mattress was and arranging delivery on a day that suits me. I can't wait to sleep on it now! Thankyou. I have never shopped at Dreams before, but I have been telling friends and colleagues about my experience and the special bed scanning machine too!

Received all information required, left store with what I wanted.

Stewart was brilliant and hilarious.

Very good first impressions as greeted with welcome to Dreams. Care and attention to find the right bed and mattress and pillows.