Dreams - Dundee

Salesmen very friendly one of the first things he did was to offer me a cup of coffee or tea. Wasn't pushy told me to take my time to look around after me saying what I was looking for explaining about different products Was very satisfied with the service.

Had no problems at all and staff were very nice.

Very friendly workers good and fast service

We had ordered a mattress from another retailer, with a lead time of 10 days. Delivery had been booked and then delayed by the supplier on the evening of, having sat in all day. A month later, still no delivery, so the order was cancelled - which is when we went to Dreams. The staff made us feel important and we were both very happy with the customer service provided. HUGE improvement on the service of the previous company.

We visited the Dundee store at Kingsway West Retail Park to purchase a new mattress. We were greeted by Scott who very friendly and offered to assist us with our search. This was much appreciated as we had never bought a mattress before so didn’t really know how to choose the right one. Scott let us try out a machine which helped to determine what the best mattress for us would be. He then showed us a variety of different types of mattress and let us try them out with a choice of different pillows. He also listened to our budget and showed us ones we could afford, instead of wasting time looking at stuff out with our budget - it showed he wanted to make sure we found a product we were happy with both comfort wise and price wise. The whole process from walking into the store to purchasing the items we required was made very easy by Scott and we were very happy with the service he provided.

Scott in Dreams Dundee was very welcoming and assisted us throughout our visit. He was very professional and friendly! He has lots of knowledge and helped us pick the best bed for us

Tommy was great, couldn’t of asked for a better sales assistant! Understanding, got to know our needs straight away and made the whole process so easy. You could tell he knew what he was talking about, and he explained lots about each product also. You didn’t feel any pressure from him unlike other bed companies which was probably a big factor for us. So all together, yes myself and my partner where very highly satisfied and would recommend to friends and family. Thank you for a great experience.

Stewart from the Dundee store was brilliant. I went in knowing exactly what I was after and he helped me pick out the right bed. Outstanding service

Gavin was very friendly and helpful and also not pushy or salesy

THIS IS THE SECOND TIME WE PURCHASED OUR BED IN DREAMS ALWAYS A FANTASTIC EXPERIENCED !!!! BUYING OUR WAS SO EASY AND GREAT SEVICE BY - SCOTT HE WAS VERY HELPFUL AND GOOD KNOWLEDGE ABOUT THE BEDS, FRAME, PILLOW, MATTRESS ETC...KEEP UP THE GOOD JOB! LOOKING FORWARD TO HAVE UR BED SOON.