Dreams - Dundee

Went in not expecting to buy a bed as have had issues with other companies just looking to sell the most expensive bed and not looking at my needs. When we went in Russell who helped us left us to it and helped us with a mattress and didn’t try to get us to buy the most expensive bed. Russell was very matter of fact why we have sore backs and what we will need. I was really really impressed with Russell how knowledgeable and not pushy. I would highly recommend dreams and Russell and will be back again. :)

Gavin in dundee store had a lovely manner and was very helpful.

Friendly informed staff, good choice of products.

Very friendly staff make you feel at ease not over powering or following you around good knowledge.

Very easy purchase from store. Process involved using the sleep match software. Identified a firm/very firm mattress match. Had the option of a few different mattresses and tried each one. Offered a cup of tea whilst selecting Bed etc. Dreams store was in Dundee and Assistant was Russell

Good service - knowledgeable and courteous.

Scott was so helpful and knowledgeable and friendly.

Scott who helped us select our products was very knowledgeable, he was able to take the time to explain the differences between each product and there was no pressure to buy or pick the most expensive option if it didn’t suit our needs

I found the sales assistant to be very friendly and helpful. Despite being the only person in the shop he gave us his full attention.

Good customer service, non pushy and allowed us to shop about ourselves after explaining different products.