Dreams - Dundee

The assistant Tommy was very helpful and we enjoyed trying out the different beds

The chap who helped us was knowledgable and spent a lot of time explaining the different mattresses that would suit us after we were assessed on the Sleepmatch computer. The shop was busy but he still had time to get us coffee and was very polite and helpful.I hope the mattress lives up to my expectation. I got your last mattress from Dreams. After I purchased the new mattress I was surprised to discover that my existing mattress was only 4 years old. I hope the new one lasts much longer !!

We had actually already decided what we wanted on line, but wanted to check out the items in store. Everything was very straightforward.

The salesman was very pleasant but let us make up our mind without being too pushy

The customer service representative listened to our needs and wants, carried out a test and selected a range of mattresses and bed based to suit these needs and wants.

Immediately met in store by GAVIN, a very personable, clean cut young man who offered coffee to my wife and I. He obviously identified us as serious customers and while we had a mattress in mind, he suggested we use the ‘sleep match’ facility to identify a suitable type of mattress. This was complemented with down pillows which we use at home. We then chose the bed we wanted. This was followed by us selecting a headboard from the selection offered. At no time was there any pressure sales which we like. A very good and seamless sale.

On visiting the store we felt daunted by the number of beds on display, where do you begin? An assistant appeared questioned us about our specific needs before placing us on the sleep analysing bed. The results gave us an immediate idea of what type if bed suited our frame. When we narrowed down our choices she answered all our questions before we choose the Tempur range. She then talked us through the advantages of each model which help us make our final decision. It’s 10 years since we bought a bed and with the advances in technology we would have been indecisive in our choice if we did not have the assistance of Sandie.

Validation Code: 206A027383 Dreams Colleague: Scott My husband and I have very different tastes to say the least! But we walked into the shop and it was the 1st bed we saw! Scot was a brilliant help explaining the best pillows, matterace’s, quilt, quilt cover......the whole set really!!!

the sales assistant Stewart was a great help

The person who served us read us completely right he was on our wave length answer all our questions and couldn't have been more helpful to our needs