Dreams - Dundee

5148 ratings
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Location

Unit 9, Kingsway West Retail Park,
Dundee, DD3 8RX

Scottie

By Scottie | 12/28/2019

Sandie was very knowledgeable about all the products available to us. She was extremely friendly and did not feel under any pressure to purchase until ready.

James Aber

By James Aber | 12/28/2019

Sandie was thereto helps as soon as we walked in the store. Her knowledge of the products is excellent. As Store was very busy at our time of visit, our processing of purchase was passed on to Nick (store manager) and we found him to also be very customer focused. We were offered tea or coffee even before we had decided to actually make a purchase. Would defiantly use again and recommend to others. Sandie told us about the blue badge scheme so at the next Scottish War Blind meeting I will be letting all members know about the outstanding service available at Dreams.

Ken G

By Ken G | 12/28/2019

The sales lady Sandie was first class. Her customer orientated attitude coupled with her product knowledge made the experience a pleasure. Also impressive was the lack of pressure to buy and the assistants attention that we understood what the product was offering. There were no negative comments about the completion.

ardlertav

By ardlertav | 12/28/2019

fast prompt and efficient service

Jackie o

By Jackie o | 12/28/2019

It was made enjoyable by the salesman, gavin

Topcat

By Topcat | 12/28/2019

Staff very friendly and knowledgable very good layout of store items easy to find assistant Garry was very helpfula credit to you store you

LesG

By LesG | 12/28/2019

Sale person very knowledgeable about products and directed us to what we were looking for. Very friendly and approachable and we have now purchased a bed from you.

Graeme C

By Graeme C | 12/28/2019

No problems, we were able to browse the store without the staff coming up to us all the time. We found the items we wanted and the salesman organised this for us.

Graeme

By Graeme | 12/27/2019

I was highly satisfied with my order, I was greeted at the door and offered a drink straight away which I don’t see at most shops, I was then reccomended a few different mattresses by using the sleepmatch machine, your colleague gave me a pillow and showed the beds to try. He managed to assist in narrowing it down to 2 beds I like and he gave me time to try them both properly before coming back to assist me on my decision and order

ClaraMc

By ClaraMc | 12/27/2019

On entering the store felt daunted by the array of beds on display. Approached by Sandie who asked what our requirements where, put us on The Sleep analysis bed to determine which type of bed was best for our body then showed us suitable beds. She answered all our questions and with her knowledge of bed and mattress designs, structure, durability, guarantees etc we opted for the Tempur range. Without her knowledge we would have wandered around the store not knowing which was best for us and probably moved onto another store.