Dreams - Dundee

Great products and price .brilliant service from Stewart nothing was too much bother he’s an asset to your company

We were treated with courtesy and kindness from the moment we arrived at the store Stewart was considerate and mindful of my husband's disability and didn't rush or push us into making a decision .

Great care and attention given to us by Stewart without undue pressure

The salesman was not pushy. He took time to understand our needs. He did the mattress suitability test with us. He left us to make the decision and did not hoover. We entered the shop at 6.30pm and even when the salesman’s home time came, he didn’t rush us or show signs of wanting to get home. It took us an hour after his finishing time to decide and he was patient with us. He knew his product in depth and could empathise with my husbands health difficulties. I can honestly say we have not had such I pressured and professional service in such a very long time. Hence why we are highly satisfied.

Since moving to Dundee area in March 2018 we have been going to Dreams in Dundee for all our bedding, mattresses and bedroom furniture. This is the second big purchase we have made and the service from Stewart and Nick (the store manager) was outstanding as normal. The whole team are excellent, but Nick always goes above and beyond to meet our needs on both products and pricing, as he appreciates that we are valued customers. We have looked around at other local stores for comparisons, but we find the quality, availability and choice of products at Dreams is the best, and the team in Dundee are just the icing on the cake that make every purchase enjoyable.

Friendliness of staff

Very satisfied, great customer service

Friendly and knowledgeable staff. Quick to order product.

Sandie was extremely helpful, knowledgeable and friendly. She gave us all the information we needed and wasn't at all pushy, hanging back to allow us to try as many beds as we wanted and offering advice when needed. She was patient and thorough and very pleasant.

Very friendly staff without being pushy. Good selection of products available to try.