Dreams - Dundee

Russell was extremely helpful in showing us Dreams' sleep match technology which we used to start looking at mattresses best suited to us. We were provided with pillows that were suited to us personally to help choose a mattress. Russell was very knowledgeable about the mattresses and helped us to choose a mattress suited to us in a helpful way.

Very helpful staff, great knowledge of mattresses and types that would suit our needs. Would definitely recommend any of my friends and family to go go there if they were thinking of upgrading or renewing their beds or mattresses.

Stewart was extremely helpful from the second we stepped into the store and made the experience very smooth and stress-free

Stewart was very informative about the products and helped us choose the correct mattresses and pillows with us quickly and efficiently. He really knew how to relate to my teenage daughters and treated them as equal customers with their own opinions which made the whole process much easier. Many sales assistants we have experienced in other shops don’t have that skill.

When we arrived we were left to walk around the store to see what was we liked which was great then was approached by one of the sales staff Tommy who was great he offered us tea or coffee while we were making our mind up.We were in to buy 2 mattresses for our sons aged 17 and 18 they both used your bed technology to see what was the best mattress for them.Once the mattresses were selected and agreed to buy we also took the offer of free mattress covers when taking insurance cover,the payment procedure was nice and easy very satisfied.

Tommy in the dundee branch was excellent from the moment we met him to the completion of the purchase. His knowledge and efficiency was second to non and his customer care and service was superb.

We were greeted warmly upon entering the store and then given time to wander about before being approached by Scott who was very knowledgeable about the products available. He went to great lengths to discover our needs and the then we ended 6buying the first mattress he recommended to us. All in all a very nice shopping experience (the latte's helped as well).

Great service and product knowledge

The member of staff spent a lot of time with explaining the correct bed for us , and she was very informed regarding our needs regarding beds.

VERY FRIENDLY ASSISTANT (Tommy),KNEW THE PRODUCTS AND WHILE ATTENTIVE WAS NOT PUSHY-GAVE US TIME TO CHAT OURSELVES WHEN NEEDED.