Dreams - Dundee

5148 ratings
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Location

Unit 9, Kingsway West Retail Park,
Dundee, DD3 8RX

SCOTS ALLAN

By SCOTS ALLAN | 9/2/2020

I had not bought a mattress for 13 years and was looking for an informative and friendly sales person, I hate to be followed and bothered. I chose Dreams as my partner had bought her mattress from yourselves two years ago. On entering the tore I was welcomed and then allowed to browse the products which \I appreciated. Tommy then approached me and was marvellous. Very friendly and more importantly ,did not flood me with facts and technical figures . He explained the comfort machine and then left me alone . He then proceeded to show me all the products pointed out by the machine explaining the various companies products and way they are made. Being similiar blokes it was a pleasure not be pressurised and bamboozled with sales talk. Tommy informed me that it was MY choice. A very friendly, informative and genuine employee. I was offered coffee,tea and a bottrle of water additionally. Very pleased indeed with my purchase and they was it was handled by Tommy. Well done, Dreams.

SCOTS ALLAN

By SCOTS ALLAN | 9/2/2020

I had not bought a mattress for 13 years and was looking for an informative and friendly sales person, I hate to be followed and bothered. I chose Dreams as my partner had bought her mattress from yourselves two years ago. On entering the tore I was welcomed and then allowed to browse the products which \I appreciated. Tommy then approached me and was marvellous. Very friendly and more importantly ,did not flood me with facts and technical figures . He explained the comfort machine and then left me alone . He then proceeded to show me all the products pointed out by the machine explaining the various companies products and way they are made. Being similiar blokes it was a pleasure not be pressurised and bamboozled with sales talk. Tommy informed me that it was MY choice. A very friendly, informative and genuine employee. I was offered coffee,tea and a bottrle of water additionally. Very pleased indeed with my purchase and they was it was handled by Tommy. Well done, Dreams.

SCOTS ALLAN

By SCOTS ALLAN | 9/2/2020

I had not bought a mattress for 13 years and was looking for an informative and friendly sales person, I hate to be followed and bothered. I chose Dreams as my partner had bought her mattress from yourselves two years ago. On entering the tore I was welcomed and then allowed to browse the products which \I appreciated. Tommy then approached me and was marvellous. Very friendly and more importantly ,did not flood me with facts and technical figures . He explained the comfort machine and then left me alone . He then proceeded to show me all the products pointed out by the machine explaining the various companies products and way they are made. Being similiar blokes it was a pleasure not be pressurised and bamboozled with sales talk. Tommy informed me that it was MY choice. A very friendly, informative and genuine employee. I was offered coffee,tea and a bottrle of water additionally. Very pleased indeed with my purchase and they was it was handled by Tommy. Well done, Dreams.

Gill&Nath

By Gill&Nath | 9/2/2020

We were greeted at a social distance by Tommy who welcomed us and asked what we would like today. We wanted a new mattress, Tommy got us set up on the Sleep Matcher and offered us a cup of tea, a few times during our visit. Tommy used our names throughout and talked us through the mattresses that matched us, Medium. Tommy gave us space and time to think about the mattress we wished to purchase, and talked to us about the quality of the mattress and then the pillows we were testing. Tommy was open about our options for purchases - pay today or pay over a differing number of months with 0% interest free credit. Tommy was relatable, friendly and very approachable.

Gill&Nath

By Gill&Nath | 9/2/2020

We were greeted at a social distance by Tommy who welcomed us and asked what we would like today. We wanted a new mattress, Tommy got us set up on the Sleep Matcher and offered us a cup of tea, a few times during our visit. Tommy used our names throughout and talked us through the mattresses that matched us, Medium. Tommy gave us space and time to think about the mattress we wished to purchase, and talked to us about the quality of the mattress and then the pillows we were testing. Tommy was open about our options for purchases - pay today or pay over a differing number of months with 0% interest free credit. Tommy was relatable, friendly and very approachable.

Aida F

By Aida F | 9/2/2020

The assistance that I received from the moment I walked in the door until leaving was second to none. The knowledge of Gavin was first class and extremely helpful. I am disabled and I have extremely brittle bones so finding a bed that is comfortable for me was very high priority for the staff that helped. His knowledge about the beds that with suitme was extremely satisfactory as he took into account my disabilities and meet for a very comfortable bed that would help me with pressure sores as well. I would recommend dreams to anyone one looking for a bed.

Aida F

By Aida F | 9/2/2020

The assistance that I received from the moment I walked in the door until leaving was second to none. The knowledge of Gavin was first class and extremely helpful. I am disabled and I have extremely brittle bones so finding a bed that is comfortable for me was very high priority for the staff that helped. His knowledge about the beds that with suitme was extremely satisfactory as he took into account my disabilities and meet for a very comfortable bed that would help me with pressure sores as well. I would recommend dreams to anyone one looking for a bed.

Mark R

By Mark R | 9/2/2020

Tommy at the Dundee branch was highly professional, personable and took his time to ensure we purchased the correct product for our needs. Made myself and my partner feel at ease from the moment we walked through the door until leaving.

Mark R

By Mark R | 9/2/2020

Tommy at the Dundee branch was highly professional, personable and took his time to ensure we purchased the correct product for our needs. Made myself and my partner feel at ease from the moment we walked through the door until leaving.

Mags

By Mags | 9/2/2020

The sales Staff (Gavin) were very helpful and friendly