Dreams - Dartford

Initial telephone enquiry prior to visiting the store. Charline 131 sounded warm and friendly which immediately made me feel that she was genuinely interested in helping us find the ideal bed. Hence I could hardly wait to hurry down to the store straightaway! Received a warm welcome and invited to have tea or coffee while we discussed what we needed. Charline has an excellent knowledge of the products. We were encouraged to try out various beds to establish which one was the most appropriate for our needs. (Both have had neuro- spinal surgery so an orthopaedic bed is essential.) Charline introduced us to the Manager Thomas who was also warm and friendly . He has an easy relaxed manner and we trusted his advice implicitly. We think these members of your sales team are an outstanding credit to Dreams.

Excellent customer service. Richard and his manager where both so helpful and friendly and made sure we left the shop with exactly what we wanted at a price that fit our budget!

Assistant very helpful, friendly even went online on his mobile to look at another product I mentioned, and explained difference to me. Whole experience was efficient, quick, though not rushed, with everything carefully explained to me.

Charline was very helpful and directed us to products that met our requests.

Charlene was friendly and helpful and spent time with us while we were shopping, showing us all different types of mattresses

Reece from the Dartford store was very helpful and showed me a lot of options that I was previously unaware of and made it easy and painless to make the right purchase. I also spoke to Thomas the store manager who was also very friendly to talk to and recommended so future products that I may look into in the future.

Greeted by friendly staff when arriving, offered refreshments. Good range of beds to look at.

Richard at the Dartford shop was very helpful. He helped us a few months ago when we got similar beds for our sons.

Reece spent lots of time helping me!

Quick efficient friendly service