Dreams - Dartford

Great service by Richard very informative on products

I found the product range bewildering at first. Everything seeed very expensive despite being on 'special offer' .

Rome for inprovement

On having spoken to other people who have shopped at dreams, they have told me that they were given free mattress protectors and got an overall better deal with freebies included. They said they haggled and i did not. I am wondering what i would have got if i had haggled.

Craig was friendly helpful and was able to give advice

The only reason I was not highly satisfied, was because my mattress is not available till the 21st April, and I placed my order on the 29th March. I would have liked it sooner, but as the mattress was so comfy, I am willing to wait.

No reason, I knew what I wanted and just placed an order

I was told there was not a free Tempur mattress proctector by the store with the Tempur mattress I purchased although this was on the Dreams website and would have to pay a difference of £31 on the mattress protector that was on offer but after the purchase I found out I should have been given the Tempur mattress protector as part of the deal. It was only on my own investigation I found this out and yes they are going to give me back the difference but should this have happened in the first pace I think not!!! Also be aware they charge you insurence protection on each product you buy which was not explained at the time I thought the £85.00 was for all products but this was for only the mattress so please read before you sign

I don't like being sent a survey for a product I have not received yet. It's all well and good talking about the store, but the bottom line has not been settled.

Was told delivery would be within a week. Once we'd paid we were told it was more like 2 weeks for delivery