Dreams - Cheltenham

Ian greeted us at the door and we explained we wanted to try out their sleep tester. He was so lovely and explained to us why we sleep in the positions we do. After completing this he took us round with the correct pillows for us and a sheet to cover the bed when we lye down. We tried different mattresses and we loved the cheaper option which Ian explained so clearly to use that a higher priced mattress isn’t always the best one for you.

Ian greeted us at the door and we explained we wanted to try out their sleep tester. He was so lovely and explained to us why we sleep in the positions we do. After completing this he took us round with the correct pillows for us and a sheet to cover the bed when we lye down. We tried different mattresses and we loved the cheaper option which Ian explained so clearly to use that a higher priced mattress isn’t always the best one for you.

Ian greeted us at the door and we explained we wanted to try out their sleep tester. He was so lovely and explained to us why we sleep in the positions we do. After completing this he took us round with the correct pillows for us and a sheet to cover the bed when we lye down. We tried different mattresses and we loved the cheaper option which Ian explained so clearly to use that a higher priced mattress isn’t always the best one for you.

Ian greeted us at the door and we explained we wanted to try out their sleep tester. He was so lovely and explained to us why we sleep in the positions we do. After completing this he took us round with the correct pillows for us and a sheet to cover the bed when we lye down. We tried different mattresses and we loved the cheaper option which Ian explained so clearly to use that a higher priced mattress isn’t always the best one for you.

We were warmly greeted, every process was politely explained and the process was easy and fun. We were under no pressure.

We were warmly greeted, every process was politely explained and the process was easy and fun. We were under no pressure.

I would like to thank to Kevin who has provided the best customer service we have ever experienced! We came over to the shop to look around and see if we could purchase a new mattress in the future but Kevin advised us to try a Sleepmatch, that was amazing experience! Then he took us over to try a different mattresses providing us with more details. Thanks to Kevin we have made our choice and looking forward to the delivery! If you want a new mattress, please ask for Kevin, he is the best!

Kevin was very helpful despite the store being busy. Easy to find product I wanted. Easy to place order and short lead time for delivery

I was impressed with Ian's overall service. Courteous, he not too pushy, but held back and allowed me time to make a series of educated decisions along the way which led to my final purchase of a bed which I was happy in that it met my ageing / medical needs. I extend a genuine thanks to him! He clearly knew his products, and he successfully guided me through my decision process. Ian Roberts

sales person was able to select the right type of matress to suit our needs, she was very knowledgable about teh products