Dreams - Carmarthen

Customer service amazing we came back after buying a bed for my grandparents

Excellent service

Assistant very helpful and took time to make sure we had opportunity to try different beds.

Just good service.

I have had problems finding the ideal mattress and was recommended to Dreams due to the excellence of service and assistance ( been through 3 new mattresses this year from elsewhere). Lee, who assisted me, was amazing and patient, he helped me chose a mattress suitable for my health issues and was extremely helpful. I am hoping this will be my dream mattress.

We were acknowledged as soon as got into the store & asked if we wanted to browse or to ask if we needed help. When we were ready for help Kelly was very helpful & friendly & made an expensive purchase much easier.

The cleanliness of the store was brilliant and the staff member (Lee) who took care of us was very knowledgeable and answered all our questions, I didn’t feel pressured into buying at all which makes a change when shopping.

The assistant on the phone was really friendly, knowledgeable and helpful

Agent helped me to decide on best value mattress for the base

All contact was made on the phone and the person could not be more helpful.