Dreams - Cardiff Newport Road

Very friendly and helpful member of staff

Store Colleague paid very careful attention to the fact that the purchaser was extremely elderly and gave her the utmost respect and courtesy along with good customer service in general

Andrea helped us in choosing a new mattress as we had already bought the base from Dreams last year. We also bought 2 pillows and a mattress cover.

Pam the store assistant who took us through everything was knowledgeable about all dreams products and her customer service was spot on. We took our time and purchased the mattress we really wanted, we were never pressurised to buy something we didn't want.

Richard in the Cardiff store was extremely helpful. He let us use a machine that helped select which mattress is right for us and then guided us through the options to suit our needs. It is easy to see how you could select the wrong mattress without help! Richard guided us to find the perfect mattress for our budget. We weren't planning on buying the same day but due to the outstanding customer service by Richard we decided to place an order!

The member if staff who assisted me was Richard and he was very knowledgeable and able to pinpoint what kind of mattress I needed. We were offered sanitised pillows to try out and individual bottles of water...who knew mattress shopping was such thirsty work! Something I had been putting off for ages actually took about 40 mins in the end so very pleased.

Very approachable and helpful staff. Our sales rep made us feel welcome and answered every question we had and offered advice on both the bed and the mattress. Never felt pressured at all during the visit.

The sales man was very helpful, took time to listen to our requirements and showed us a number of products which were suitable. He wasn’t pushy or demanding, just very easy to deal with and made the whole experience easy

The sales assistant was very friendly and helpful, it was easy to find what we were looking for, and the quality of the products was very good

Already had a great discount as was display model bedframe, also received 2 pillows with the bundle and an additional 10% for military discount on the mattress