Dreams - Cardiff Newport Road

The sales lady Dee was very friendly and answered our questions in a friendly and knowledgeable way. She didn't push us to purchase something that we didn't want. She clearly outlined the benefits of our chosen beds and precisely outlined the pricing to us. Overall Dee is an asset to the Dreams Sales team.

The assistants were helpful and knowledgeable, available when needed, but allowed us plenty of time to come to a decision. Most important to me was that they didn't hassle us. They also recommended good ways to decide which bed was most comfy for us. And we got a cup of coffee.

The member of staff was very professional and knowledgeable. We were offered refreshments and were given the opportunity to browse the products in peace. The member of staff was on hand to answer all the questions we raised, with no pressure to make a purchase.

Went in for a mattress, placed order for the one we wanted with delivery within 7 days.

Amy was really helpful and friendly. The service was excellent.

Overall it was painless to order the bed. Could have been cheaper or give the recycling for free!!

Excellent service. Knowledgeable assistants who were interested and not pushy

Amy was very helpful and although I knew what I wanted she still helped with advice. A great member of staff

Richard is the best salesman I’ve ever encountered, very persuasive but in no way pushy, extremely helpful and friendly

Pam from your Cardiff store (Newport Road) was very friendly, gave detailed information about the products we were looking for and was extremely helpful throughout the process of choosing the right mattress and arranging a preferable delivery date. Thank you!