Dreams - Cardiff Newport Road

2007 ratings
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Location

Unit 2, Newport Road,
Cardiff, CF23 9AD

Anonymous

By Anonymous | 5/1/2018

Paul the salesperson was excellent. Welcoming but not pushy. Available for any input we needed and obviously highly knowledgeable both on a personal and professional level with regard to the product. The order process, once we had decided, while involved, was well explained and left very little to question. We visited and purchased on the last day of the 50% sale and were delighted with the savings and extra product / services on offer. Extras such as clearing existing bed / mattress were extremely helpful. Not one for extra insurance cover, the price quoted and the cover made us decide to take it out for once. A big purchase for us but made easy and without stress

Anonymous

By Anonymous | 5/1/2018

I found Dreams to be a friendly store. The assistant was very helpful and did not attempt to be too pushy. This made me feel at ease and comfortable testing several beds before making my final choice.

Anonymous

By Anonymous | 4/30/2018

We were seen by Richard at the Pontpreanau store and he really helped us a lot. We had come into store previously and gave us some information. We didn't feel pressured into buying anything and came away with everything we wanted and more.

Anonymous

By Anonymous | 4/30/2018

Dee, the salesperson, was excellent. She was helpful, knowledgeable in respect of the advice proffered and did not engage in any kind of "hard sell". We were delighted with the discounted extras which were on offer, and satisfied that we have purchased a top quality product at a reasonable price.

Anonymous

By Anonymous | 4/28/2018

Me and my husband were served by a very friendly and knowledgeable assistant called Richard I suffer with a bad back and my husband is disabled due to a car accident and he was so helpful in finding us the mattress that suited our needs we felt no pressure from him like you get in some shops so for this reason I will always go back

Anonymous

By Anonymous | 4/28/2018

I meet highly experienced friendly staff named M/S DEE and she do her most best to satisfy me with my choices! Thanks All Dream teams for all team efert!

Anonymous

By Anonymous | 4/28/2018

Our sales advisor Richard was excellent help and no pressure sales . He went through everything 2ith us yo get the suited purchase .

Anonymous

By Anonymous | 4/27/2018

Really attentive member of staff, who took a good deal of time to understand our needs, and treated us in a friendly and professional manner: We were very grateful to have had the products available demonstrated to us (which we had no idea were available) and yet we were allowed to make our decision in a relaxed, no hurried, and friendly atmosphere. When we did decide, our order was processed in a very efficient manner. Thank you for making the process enjoyable.

Anonymous

By Anonymous | 4/22/2018

Dee was extremely helpful and went over all the options with us, discussing the pro's and cons of each bed/mattress. She made sure I tried the bed with the correct pillow so I could ensure an accurate test. Not a pushy sale just very patient and knowledgeable.

Anonymous

By Anonymous | 4/22/2018

Nicely laid out store, good choice and excellent service. Sales assistant Pamela Joyce was very helpful, attentive, without being pushy and very efficient.