Dreams - Cardiff Newport Road

Greated straight away entering the store. Offered refreshments Shown various different mattresses and bases Polite, helpful staff

I was really happy was able to get the product I wanted at a good price so happy

The member of staff made the experience highly satisfying. She was friendly, knowledgable, and apologetic about making me wait while she was with another customer.

Very satisfied with the friendly staff

Found the item that suited me best with help from the helpful staff member Chase, gave me all the facts and figures to go ahead with my purchase and I liked that I wasn’t pressured into a purchase.

The store assistant was helpful and personal and responded well to my complaint about the Welsh language being absent in the store.

Andrea was very helpful and aided us with our purchase very professionally

Pam Joyce in Cardiff branch was very helpful and friendly

I thought the service was slick and professional whist also being personable. I haven't got the mattress yet but good service often denotes a good product. Just looking for positive ideas to feedback; you might have put the value of the saving in the sale on the receipt provided, otherwise I'll forget that benefit. Pamela was very good and gave me confidence that the mattress will be good for me, plus I enjoyed the experience of being treated professionally.

Knowledgeable support from Pam in store. Did not feel rushed. Very helpful indeed.