Dreams - Brighton

My friend drove me to Dreams after I hurt my back as she had bought a new mattress a year or so ago and said she had received the best service there. The assistant Judy took care of us as soon as we walked in. We discussed my needs at length, she put me on a machine to determine which mattress best suited my needs and then discussed my requirements and budget. She showed me the exact type of beds I knew I needed and she was professional and friendly.

Very helpful

Store well stocked. Polite and friendly staff. Not pressured at all. Given time to browse and time to ask questions. Offered a cup of tea/coffee. Parking available. Products available to view with good size search of alternative fabric too.

Judy from store in Brighton was amazing and helped with all my needs

The store manager in Portslade was extremely helpful and knowledgeable. Loved the test machine, seemed really useful. Was able to get good value for money through the deals they had on at the time. The store was really easy to navigate because of the testing but also because of the colour coding. Attention to detail seemed really important, as we had the perfect pillow for our sleeping position to test each applicable bed. We were not rushed throughout any of the process and I feel like we made the correct decisions because of this. Would highly recommend.

We thought your Salesman Steve was very knowledgable and gave us plenty of time to make our choice without being pressurised, even making us a cup of coffee whilst chosing

Steve was great. Attentive but in a totally non pushy way. Allowed us time to think and discuss on our own but intuitive enough to know when his assistance was required. All round a great experience

Your representative, was extremely helpful, and knew her job very well. She was patient, enthusiastic, and we did not feel pressured to make a purchase.

Friendly & professional staff, nothing too much trouble.

Steve at the Portslade Dreams store was extremely helpful, kind and attentive to our search.