Dreams - Brighton

The types of mattress were explained to me. I was loaned a pillow like the one I have at home so that I could try out the mattresses. The assistant left me to it but was watching from the shop floor and immediately came to my assistance when he sensed I needed help. I look forward to the delivery of my new mattress and a good night's sleep.

Service was prompt and advice/guidance excellent. Only buying a single bed base so wanted it to be quick and efficient which it was. Thank you to Steven T who served us

friendly shop assistant named Judy took her time to show us around the store and help us choose a lovely bed and mattress.also while she was sorting out delivery etc she made my husband and i a lovely cup of coffee. It was a pleasure to shop at your lovely store.

Dreams was good value compared to the other shops I went to and I was able to get what I wanted in one shop.

Needed quick delivery and hot it.

The assistant named Judy who attended to us was extremely helpful. Understood my needs and recommended various options for me to try. unfortunately THE SAME CAN'T BE SAID FOR THE GENTLEMEN IN THE SHOP WHO IGNORED ME AND PRROCEEDED TO CHAT AMONGST THEMSELVES AND THEN HAD THE IGNORANCE TO SNIGGER AND MAKE FUN OF ME WHEN I AND MY COMPANIONS AS WE STRUGGLED DOWN THE STAIRS DUE TO MY DISABILITY.

As soon as I walked into the store Rae the sales person came to great me and ask how he could help me. He has a wealth of knowledge that I was able to tap into and find exactly what I was looking for in a new bed for my daughter. He then left me to make the final choice without any pressure and then once I had decided on the bed Rae dealt with the paper work very professionally. My husband and I bought our Hypnos bed from your company years ago and felt after that experience that I would return. When I need new beds for my spare rooms I will shop with you again and hope Rae is there to help me. Well done.

We received a warm welcome from Judy, and she spent some time understanding our requirements, which was reassuring. She then directed us to a number of mattresses, which we duely tested. We then decided quite quickly which mattresses we wished to purchase. Judy's excellent customer service and knowledge helped us arrive at this decision with no hesitiation. Overall we were very impressed with the service we received and the quality of the mattresses.

Steve in the Portslade store was extremely helpful, knowledgeable and good humoured. He did not give me the hard sell but focused on the right bed for me and also the right bed to fit up my narrow stairs! I have not only ordered a great bed but had a most enjoyable hour in the store. Who knew bed shopping could be so fun!

Found bed we wanted quickly and placed order without delay. It was a Thurs. evening and we were the only customers at that time.