Dreams - Brighton

Martin the sales person was very knowledgeable about the products. Encouraged us to take our time finding the best mattress for us even made us cups of coffee. Fantastic example of first class customer service

A very helpful and friendly sales assistant.

We were not rushed at all as we tried out several beds as recommended by the salesman. Good selection of beds to see. Attracted by sale on.

Attentive and sensitive assistance from a technically well informed and personable sales person; Ms. Judy, during my visit on July 14th 2016. I was offered refreshments, I was put under no pressure with hard sells, i was asked questions and listened to, Judy’s attitude was one of wanting to work with the customer to get the best outcome for the customer, this demonstrated empathy and made the shopping experience painless, productive and ultimately a happy one.

We were attended two and made feel welcome and no question was a problem. We were on a budget but we did not feel the gentleman who served us gave us any less attention as can happen in other stores.

We went to try the Tempur bed because your price was very competitive. The salesperson was very helpful and knowledgable and assisted us with our purchase very well.

After my first step into the store Judy helped me find out what I looked for straight away! :) She is a very helpful and kind lady with an excellent customer service skill! Highly recommend the Portslade store for everyone!

We visited the store to purchase a new mattress to replace one previously bought at Dreams. My wife was anxious to find one that was softer than the one we were replacing and the wide range of mattresses in the store, assisted with great patience by Martin, enabled us to select one that we feel will meet our needs admirably. To cap it all when we placed the order we learned that delivery would be within the same week, three days later!

Kevin who served us was polite and efficient took in to account that I was disabled and helped us a lot.

I found the customer service to be of high standard and that the assistant knew what he was talking about. The quality of the bed we were looking at also seemed high.