Dreams - Brighton

Paid 1/2 price for demo mattress

service was very good quick and very polite sales service

As my daughter and I walked in we were welcomed and we were given time to browse . then Martin introduced himself and explained how the colour system worked and what the difference in the mattresses were. I then spent time trying out beds in the colour range and within my budget that I wanted to. I was not rushed and felt at ease to decide. Once I had decided Martin then took my order and we confimed delivery date and arranged for the collection of the old bed and mattress to be removed on delivery and was given a green bag for the old mattress to go in. Thank you for a very pleasant expeirence

Sales man very helpful in his knowledge made the experience easy .

The sales adviser We had contact with at the store Steve , was their to welcome us and help us with our choice of adjustable bed twin. His manor was very thoughtful about our needs and the knowledge of the product range was great in details. His advice on helping us was friendly professional with out pressure to buy, gave us all the attention help we needed from types and options and price, even left us to choose and chat on our own with a cup of coffee, and ask him for help when we were ready to at the end we choose our product placed our order and found the whole thing pleasant the person Steve made the whole purchase fours without rushing us. personal thanks to Steve and dreams for having the right product for us as a customer.

I was immediately greeted by Martin, I had the details of mattress I wanted and was shown the exact product immediately with a great explanation of its quality etc. I found him to be very knowledgable, patient and friendly. I was shown a number of options for bed bases yet at no time felt any pressure or hard sell tactics

Very easy to understand system of classifying beds/mattresses into different types, very easy to "build" a divan/mattress set for our guest room. Helpful staff, knowledgable, quick delivery time, overall very straightforward.

Judy the sales assistant at the Port Slade branch was very helpful

Very helpful staff member (Judy)

The customer service was absolutely brilliant. We were served by Mr Martin in Portslade branch and he had excellent experience on the product and also demonstrate us everything in details. We were also treated greatly and finally we have purchased Tempur Original Mattress from Dreams shop and we are really happy for that. Good products, best customer service and perfect items for our need.