Dreams - Brighton

We were dealt with by the store colleague in an extremely friendly, courteous and professional way. The colleague displayed excellent product knowledge and was able to answer all our questions as well as volunteering information about the products which was extremely useful in helping us decide on how to proceed. Above all he demonstrated exactly the right balance of helpfulness while allowing us time to consider and then decide on purchase. Super efficient with the payment process too. Thank you!

Great products and staff were so welcoming. Our advisor Steve was so helpful and nothing was too much trouble! Would definitely recommend Dreams. So much friendlier than Furniture Village!

Ease of purchase, knowledge staff, friendly but not pushy.

Really helpful and wuick

Martin, our sales rep, was understanding, welcoming, friendly and knowledgable. Upon arrival he patiently took us through all the available options, got us a cup of coffee and was available for any questions. Non pushy. Brilliant. When it came to decision making he was helpful, went out of his way to suggest alternatives, cheaper options and offered honest and brilliant advice.

The person who served me and my daughter (Martin, I think) was friendly, helpful and knowledgeable.

The members of staff were very helpful, attentive but allowing us time to wander around and try the various beds. They were very informative and had good knowledge of their products.

The staff member who looked after us was particularly help. His name was Rae. We were also impressed with the way the beds were colour coded with pillows and spreads so that you could easily find the type of mattress you were looking for.

All staff from salesman to delivery guys were very helpful throughout the ordering experience.

My Wife visited the store in the morning to gather all the information about the bed we wanted. She told me Steve was very patient and informative. In the afternoon me and my son returned with my wife to consider buying the bed and straight away I felt relaxed because he allowed our son to watch tv and sit on a bed so we could concentrate fully on our purchase. My wife likes to ask a lot of questions and he answered every question promptly and easy to understand. We bought the bed on finance and near the end Lucas our son was a little impatient as he is only 5 years old. Steve quickly got some soft little balls so Lucas could play while we finished. It was as if nothing was too much and he showed a level of service we have rarely received. We left the store happy with our new bed and confident that in another 8 years we will be back again to ask for Steve. He is an asset to your company.