Dreams - Brighton

Sales assistant was extremely helpfull with excellent knowledge of the products!

Customer service representative was very helpful and ensured he would find out all the information we required.

Kevin was very knowledgeable, was very helpful without being pushy! Made us a coffee and allowed us all the time we needed to choose our bed frame and mattress. Good customer service

We were greeted and asked if we wanted help which we did. We were shown a video of the product we wanted and shown a similar item in the range. Steve offered us refreshments and speedily took the order. Looking forward to receiving delivery next Tuesday

We were able to view and ‘try out’ the bunk beds. We (including our 2 kids) were looked after with tea and space to run. Steve answered all our questions and offered us plenty of advice about the bunk beds we were buying.

Good service

The assistance we received was very good - thorough, knowledgeable and pleasant. The selection of mattresses was good.

Great attentive service. The sales representative Kevin was extremely helpful and supported us through the purchase.

Martin, who served us, was excellent. We couldn't fault his attitude. He struck just the right note, friendly and efficient. Then offer of coffee as soon as we entered the store was welcome and unexpected, especially when we told him we were only there to buy a headboard, albeit a King size! He is without doubt an asset.

We dropped in to look for a mattress. Salesperson Kevin was attentive but thankfully not overly so. He asked what we were looking for and directed us to those products that matched, telling us of his own experience with them. He offered us a drink and gave us time to consider the products alone but checked in with us occasionally to ask if we needed any more information. We returned a few days later to make the purchase and were pleased that on asking we found Kevin was on duty. He answered further questions we had and showed us another mattress that we might consider, offering us refreshments again. He asked if we needed pillows and directed us to those which he considered good quality and value, we also bought 2 of these. The whole process including completion of the paperwork was friendly and efficient.