Dreams - Brighton

Martin the assistant was very knowledgeable and extremely helpful.

I visited various places before making my choice. This was helped considerably by the knowledge, assistance and friendliness of the staff at Dreams.

Friendly knowledgable staff,

As soon as me and my wife entered your local store to us we were greeted with a warm smile from your colleague (Judy)

We were greeted as soon as we were in the door at Dreams in Portslade by a charming chap Marc who immediately made us feel at ease in trying to make a decision on a new mattress. Marc showed us a great bit of kit which amazingly measured our sleeping posture and position and then recommended the specific type of mattress which would suit us both. We were made coffee and really made to feel welcome by Marc and his other colleagues. Marc's knowledge of the mattresses available was clearly deep as he easily answered any questions and put our mind at ease over the fear of choosing the wrong mattress.

I have been to the store twice recently browsing, and went in today still browsing but made my purchase instead. I had wanted to purchase the Rapley mattress x2 but this is recently no longer stocked - by the time I discovered it was now in clearance I was too late to purchase as was out of stock, but I was given several options of mattresses similar so that I could choose . I mentioned I had Purchased a mattress about 4 years ago that I was happy with but this was no longer in stock as so long ago - however Rae knew the mattress and pointed me in the direction of a similar one - I was impressed with his knowledge. I purchased two mattresses and a bed but I did not want them delivered straight away as have not moved apartment yet, but again Rae was very helpful in arranging a delivery date for 3 weeks time which is perfect for me

The salesman discussed our needs and recommended a mattress within our price range and made sure we purchased the correct level of comfort we required

Rae was really helpful. He greeted us as soon as we entered the store, helped us to choose exactly the right bed for us using the scan machine, provided us with the right pillows for our sleeping positions, offered us a drink and answered all the questions we had fully. We're really happy with the bed we've chosen and confident we've made the right choice. Knowing that there's the 40 day guarantee is also great; Rae talked us through how that works as well. Great customer service!

The staff were very helpful and friendly. Short delivery time. Excellent communication throughout the transaction.

Judy couldn't have done any more for us, exceptional customer service