Dreams - Bradford

Was given the opportunity to look around the the store without high pressure sales, I was asked if I needed help when entering dreams and said I wanted to have a look around. When I found what I wanted Javid gave me all the advise and help I needed with my sale.

A clean, attractive store, well laid out. Good range of products. Excellent service from Graham.

The sale assistant who served me was very helpful, understanding and polite.

From entering into the store we observed the discounted mattress immediately which suited our needs and were served very quickly and efficiently by Graham who attended to us and explained the quick free delivery service which would only take one week to complete.

The staff member who helped us explained everything fully and didn't rush my mum as she is 89 as it was all for her do she needed to get it right first time

My husband and I were treated with respect and kindness. We were offered a bottle of water each after being in the store only 5 minutes. The service was efficient and I felt like a customer, not just a person off the street. The staff were wearing face masks and my husband and I were made comfortable. The person who helped us with the mattress sat behind a screen.Well done DREAMS, for all your help.

The assistant was very professional, charming even though she was the only person in the store

It was a good visit to store staff welcoming and good COVID regulations in place we were helped as we went in and placed our order in no time good customer service will be going back

Gave me advice and attention/Most Helpful

Sally was very professional friendly and knowledgable and other staff too