Dreams - Bournemouth

Excellent customer service.

Excellent customer service, impressed with the technology available to help find the right mattress for my needs. The relaxed store environment and ease of placing my order and delivery and recycling of my old mattress. The member of staff who helped me was Sarah at the Westover retail park castle lane West Bournemouth

Greeted nicely by Siobhan and offered refreshments. She discussed our needs and put us on the sleep match machine and then showed us the mattress matches and also alternative price grades. I never felt pressured to buy but found her very helpful and she gave great advice.

The staff were great friendly and jame was very helpful too he not only did one mattress test he took the time to do another to make sure that it was still say the same thing great service all round 100 % will recommend dreams Thankyou so much

We were made very welcome by Laura who new what she was talking about helped us choose the mattress we needed , very happy

Staff were lovely. Quick service. I had my baby with me and they were very friendly to him. They also gave us time to think before we decided to buy. There was no pressure.

Very tidy store Little up selling Assistant took us to see relevant products

Laura who served us was very helpful and knowledgeable with regards to our needs.

We were approached as soon as we walked in the store and the sales assistant was very knowledgeable, professional and friendly. The mattress we ordered was delivered 5 days later which was excellent.

Had researched bed so knew what I wanted to buy. Salesman Richard and lady (sorry didn't get her name) were very helpful and stayed slightly after closing to process my order. Impressed so far, so look forward to receiving the bed.