Dreams - Bournemouth

After viewing a bed frame online, I made an appointment to view it in store. I hadn’t realised that the appointment system was no longer running and we could have visited the store anytime. On arrival was the cleaning station and the staff welcomed us. A dreams colleague called siobhan asked if we needed any help and was extremely knowledgable with her products. Although we had an idea of what we wanted she was able to streamline our decisions and offered helpful advice on the stores current discounts. We were offered sanitiser and sheets, sleep match And the staff were ensuring everything was cleaned appropriately for our safety and for those to follow. We decided to go away and think about which items would be suitable and siobhan provided us with a printed quote to think about including all the items we were interested in. I revisited a couple of days later to purchase two bed frames and two mattresses and was fortunate to be greeted by Siobhan again. I was extremely satisfied from start to finish. Other staff members around (all female) were excellent, friendly and above all knowledgable and helpful.

After viewing a bed frame online, I made an appointment to view it in store. I hadn’t realised that the appointment system was no longer running and we could have visited the store anytime. On arrival was the cleaning station and the staff welcomed us. A dreams colleague called siobhan asked if we needed any help and was extremely knowledgable with her products. Although we had an idea of what we wanted she was able to streamline our decisions and offered helpful advice on the stores current discounts. We were offered sanitiser and sheets, sleep match And the staff were ensuring everything was cleaned appropriately for our safety and for those to follow. We decided to go away and think about which items would be suitable and siobhan provided us with a printed quote to think about including all the items we were interested in. I revisited a couple of days later to purchase two bed frames and two mattresses and was fortunate to be greeted by Siobhan again. I was extremely satisfied from start to finish. Other staff members around (all female) were excellent, friendly and above all knowledgable and helpful.

After viewing a bed frame online, I made an appointment to view it in store. I hadn’t realised that the appointment system was no longer running and we could have visited the store anytime. On arrival was the cleaning station and the staff welcomed us. A dreams colleague called siobhan asked if we needed any help and was extremely knowledgable with her products. Although we had an idea of what we wanted she was able to streamline our decisions and offered helpful advice on the stores current discounts. We were offered sanitiser and sheets, sleep match And the staff were ensuring everything was cleaned appropriately for our safety and for those to follow. We decided to go away and think about which items would be suitable and siobhan provided us with a printed quote to think about including all the items we were interested in. I revisited a couple of days later to purchase two bed frames and two mattresses and was fortunate to be greeted by Siobhan again. I was extremely satisfied from start to finish. Other staff members around (all female) were excellent, friendly and above all knowledgable and helpful.

After viewing a bed frame online, I made an appointment to view it in store. I hadn’t realised that the appointment system was no longer running and we could have visited the store anytime. On arrival was the cleaning station and the staff welcomed us. A dreams colleague called siobhan asked if we needed any help and was extremely knowledgable with her products. Although we had an idea of what we wanted she was able to streamline our decisions and offered helpful advice on the stores current discounts. We were offered sanitiser and sheets, sleep match And the staff were ensuring everything was cleaned appropriately for our safety and for those to follow. We decided to go away and think about which items would be suitable and siobhan provided us with a printed quote to think about including all the items we were interested in. I revisited a couple of days later to purchase two bed frames and two mattresses and was fortunate to be greeted by Siobhan again. I was extremely satisfied from start to finish. Other staff members around (all female) were excellent, friendly and above all knowledgable and helpful.

Staff were very quick to help, extremely knowledgeable and found the perfect mattress for me.

From entering the store, Sarah was extremely attentive to our needs without being a pushy sales person. My wife and I were shown examples of and allowed to try out the various mattresses that the Dreams mattress testing machine recommended. Sarah answered all our queries with a full knowledge and understanding of all the products. We have bought products from Dreams in the past so we are used to the quality of the products on offer. Nevertheless, due to the promotional discounts and payment options, we came away from the store having bought considerably more than we had originally visited the store for. All precautions to prevent the spread of COVID-19 were in place including the provision of PPE for shoppers. Altogether a great shopping experience made so by by all the assistance Sarah provided.

From entering the store, Sarah was extremely attentive to our needs without being a pushy sales person. My wife and I were shown examples of and allowed to try out the various mattresses that the Dreams mattress testing machine recommended. Sarah answered all our queries with a full knowledge and understanding of all the products. We have bought products from Dreams in the past so we are used to the quality of the products on offer. Nevertheless, due to the promotional discounts and payment options, we came away from the store having bought considerably more than we had originally visited the store for. All precautions to prevent the spread of COVID-19 were in place including the provision of PPE for shoppers. Altogether a great shopping experience made so by by all the assistance Sarah provided.

From entering the store, Sarah was extremely attentive to our needs without being a pushy sales person. My wife and I were shown examples of and allowed to try out the various mattresses that the Dreams mattress testing machine recommended. Sarah answered all our queries with a full knowledge and understanding of all the products. We have bought products from Dreams in the past so we are used to the quality of the products on offer. Nevertheless, due to the promotional discounts and payment options, we came away from the store having bought considerably more than we had originally visited the store for. All precautions to prevent the spread of COVID-19 were in place including the provision of PPE for shoppers. Altogether a great shopping experience made so by by all the assistance Sarah provided.

From entering the store, Sarah was extremely attentive to our needs without being a pushy sales person. My wife and I were shown examples of and allowed to try out the various mattresses that the Dreams mattress testing machine recommended. Sarah answered all our queries with a full knowledge and understanding of all the products. We have bought products from Dreams in the past so we are used to the quality of the products on offer. Nevertheless, due to the promotional discounts and payment options, we came away from the store having bought considerably more than we had originally visited the store for. All precautions to prevent the spread of COVID-19 were in place including the provision of PPE for shoppers. Altogether a great shopping experience made so by by all the assistance Sarah provided.

Laura was extremely helpful and friendly, she made us feel very comfortable when trying out the beds - lovely experience.