Dreams - Bournemouth

Great advice, liked the sleep test machine and appreciated the staff members patience and knowledge as my partner and I had different tastes so took some compromising to reach a conclusion

Staff friendly and knew what they were talking about .

Very friendly staff and knowledgeable staff, who went above and beyond. Spectacular customer service and absolutely no complaints or anything negative to say about any employees. Enjoyed the complementary tea and coffee. The mechanical bed to determine the best match for us was great.

Very pleased overall

Kieran was very accomodating and very helpful. Very knowledgable of all the products he showed us he also offered us coffee/tea or water wherever we were in store.

Laura was so helpful explained everything so well. Very friendly offered us a drink.

Keiran was really friendly and helpful as soon as we walked into the store. We had a pretty good idea of what we wanted and he was able to show us everything and give advice. He clearly knows his job and gave the right amount of sales pitch while being friendly and helpful. Overall it made what had previously been an overwhelming experience an easy and pleasant one.

When I walked in I was approached straight away! I was given the opportunity to look around myself, and then when needed , I had the assistance. Everything was well explained, especially when I had a specific kind of bed I was looking for! I also liked the fact of being given as much time as I wanted, to make the right decision on my matress! This had to be something I needed to get right, and there was no pressure. .

The man who served us was amazing and the products were just what we were looking for

We didn't get the high pressure sales talk which was a very nice change. We felt very comfortable.