Dreams - Basingstoke

1094 ratings
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Location

Unit 3 Hatch Warren Retail Park,
Basingstoke, RG22 4TT

Martin R

By Martin R | 5/1/2022

Friendly helpful service from James the store manager. Great AI mattress chosen and felt very listened too

Marcus

By Marcus | 5/1/2022

Carl was friendly and very professional. He answered all our questions and gave advise that really helped and reassure us that we were making a great choice on our purchase

M A P

By M A P | 5/1/2022

Greeted on enyering store, assistant freindly , polite ,extremely helpful and knew her product very well. Was not pushy and try to sell me something I could not afford and took in all I said about the product I was loooking for. I really can't fault the service we received. All was service was given with a smile and thoughtfulness towards our needs.

Fred

By Fred | 4/30/2022

Very friendly not pushy and gave us plenty of time to make our final decision.

Jim C.

By Jim C. | 4/30/2022

The had the exact type of mattress I was looking for in terms of comfort and support with the added element of heat cooling. Also the sales assistant James was extremely helpful and knowledgable without being overwhelming.

Tracey L

By Tracey L | 4/30/2022

Took there time to understand needs and then to look at various potions to see which one would suit the needs. Gave options for the base too and worked within the budget

Very Satisfied customer

By Very Satisfied customer | 4/30/2022

Firstly your assistant Chris was very helpful and very very efficient he understood my needs nothing was too much trouble no rushing to get a sale or take me in the wrong direction of my needs he knew his products very well. Chris was an excellent assistant. Also your diagnostic machine every shop should have one. I cannot fault my experiance in your store clean well laid out and Christ excellant assistant

Maryp

By Maryp | 4/29/2022

Excellent customer service. Knowledgeable and helpful during the selection of my bed.

Cicelie Fry

By Cicelie Fry | 4/29/2022

Because the lady assistant new all about the product and was very informative about the actual mattresses and beds and helped me select the right one for me

Paul B

By Paul B | 4/28/2022

Staff gave the exact amount of attention we liked, left us to browse the product range and answered any questions immediately, they neitherneither "pushy" or disinterested, very pleasant shopping experience