Dreams - Aylesbury

The salesman was knowledgeable but did not seem that personable really. We bought the product because it is what we want. This is not a complaint as our salesman was totally efficient , but a smile would not go amiss.

We have no complaint with anything with shop, service or anything else, only reason for not given highly satisfied, Was us, Both well over 70years, have not brought many beds in our lifetime, such as base and mattress, which were not the complete price, The young man Joe who was with us all of the way, excellent patient and kind, Anyway we did click, and believed ourselves to be a little okay, just a little puzzling, such as lying on beds , thankyou

On this visit I was extremely satisfied with the service from Zach and managed to purchase a mattress that I needed. He was very pleasant helpful and offered coffee. After a previous visit on Sunday. I vowed not to return to the store. The person that I finally managed to find and question was unhelpful, hadn’t a clue and I’m not sure why he wore a mask as it barely covered his mouth. I am glad I did return as zach was quite opposite and could not do enough to help. As this purchase was got a holiday home I had a restricted budget and managed to get a sale product. It’s just a shame you can’t offer 2’3” mattresses.

The sofa bed we wanted was on display and the salesman was very helpful.

Highly satisfied by the shop assistant and his help in understanding to leave and give my elderly Mother time to think about which bed to buy. No pressure, just helpful advice with her medical needs and for her comfort. My Mother wasn't made to feel embarrassed at all (trying to get up and onto and off the beds in her own time) thank you. It was just when we got home we realised we had to pay £49 for the pillow. We both thought it was a freebie thrown in after saying yes to the "electric" bed.

It’s rather expensive for what I’m getting.

The way they print the prices on the bill Was a little confusing to begin with And I felt they tried to hard to sell yiu other items

The only issue I had was that after being 'tested' on the bed that takes measurements etc, we were shown mattresses that were way above our price range. Although we didn't specify a budget the salesman assisting us didn't ask either so we are probably both at fault however it is a little awkward telling someone that you can't afford the mattress you have just been shown as it is way over budget.

I was satisfied with the whole service. I cannot comment on the actual product as I have not received it and tried it out. Only time will tell.

I was satisfied with the whole service. I cannot comment on the actual product as I have not received it and tried it out. Only time will tell.