By B Jackson | 9/5/2023
My battery was shot…. No power no nothing. Got it jumped. Took it Big O on Shepherdsville Road and they had my battery in stock. Installed and out of there within an hour. Super customer service!
By BMV ELECTRIC CO. LLC | 8/31/2023
I always receive great service. We have been doing business here for many years.
By SamP | 8/29/2023
Friendly service person explained an accurate wait time to me after inspecting my tire situation with me.
By Larry C | 8/26/2023
I have been coming to this store for over 40 years always good service, good managers, friendly, and a great district manager
By Allison M. | 8/26/2023
Larry Golden was a great guy to remedy my car's issue. He was determined to find the cause of a dash error code light being on. He was successful with resetting the light on my dashboard.
By Lewis | 8/17/2023
For starters, I didn’t have an appointment and they work me right in. They were courteous and friendly and very thorough. They even offered me chocolate chip cookies, and refreshments and my wait time wasn’t long either. Great job Big O
By Sandra | 8/15/2023
Dallas was awesome & a great help
By Anonymous | 8/11/2023
The staff walked me step by step on what the best options were for my vehicle. Even though I was nervous they made me feel like I was at home.
By Nickie F | 8/7/2023
Been coming for years just great work.
By Anonymous | 8/7/2023
I called on the phone, I came in when the store was quite busy, yet I was given fast and friendly service. And, the service was performed gratis, due to company terms to some degree but also it seems to me, to offer such nicety as a compliment to customers. The courtesy offered in all respects, not only the no cost service, but personal and professional demeanor--I think next time I will have to offer a tip.