Big O Tires

Nate he’s always very friendly on the phone gives you very good information and service I sent my daughter there and he was very kind to her.

Nate is fantastic!!!

Convenient online appointment scheduling, friendly staff, convenient location

Nate, Taylor and all the rest take great care of my cars, truck and trailer. Got Goodyear endurance trailer tires that can be a little hard to find. Thanks guys.

It’s nothing personal but when I dealt with Ken (previous owner) it was if I was family. I felt like I really mattered vs just a statistic

I took it in without an appointment about 8:30 am. I didn’t get communication regarding the problem until 10:15. Others coming after me seemed to get taken care of before me.

Car still pulls a little to the right

When a customer has an online appointment actually be able to accept and complete the scheduled service that day. Dropped off our vehicle at 2:00 p.m, got a call at 5:00 p.m. saying "sorry we can't complete the service today, can you drop it off tomorrow morning?" For a simple radiator flush? Please. Complete the service at the quoted price. We then dropped it off the next morning only for them to call us an hour later saying the service was only going to cost us $100 more than what they quoted us. Lol Bad business practices.

The last two times I had my Tires rotated and balanced, I have had to bring it back to be rebalanced. This last time, my car shook and pulled sharply to the right when driving on the freeway. I took it back the following Monday and the problem was solved. Are they working too quickly?