Big O Tires

Answered the phone nicely. Honest about wait times. Texted when complete

They are a great place. The service was fast and easy to get an appointment. Clean and they had a place for me to sit and get my homework done!

Professional and Honest

I called ahead about changing my headlights because my husband and brother could not get the headlights out to change. They said to bring the car in and they would be happy to take a look. I dropped my car off, and upon discovering the type and cost of the headlight, they called me to let me know the cost, which I agreed to (I knew it would be expensive because I looked up the cost of the parts ahead of time). When I came back later to pick up the car, it was a unique circumstance, and I know they had difficulty, but they were so polite and gracious to me and didn't give up. It took a lot of extra work on their part to deal with my difficult issue, and they were so helpful and kind about everything. Because I had already struggled to get the issue resolved, I was so grateful that they worked so hard to fix it. I genuinely appreciate them and the above and beyond service they provided.

It's close, the people there are nice and friendly, the work there is usually top notch. Il they do a fine job there.

I’ve been a customer the last 3 years and they have impressed me each time.

Steve was amazing; personable and professional and provided solutions promptly. Solid crew.

I love the Ft. Union BigO. My husband and I and now my daughter are longtime customers of this store because we find them professional, friendly, efficient and they do good work. As a female who knows nothing about cars I am often leery of what I'm being told/sold but not at this store. I fully trust them!

We have completed all of our services with the Big O location on Ft Union for several years. They know us by name & are always courteous & efficient.

The staff was friendly and informed me of what was needed to complete my service. I scheduled a time for the visit with them and they got me right in and completed the service within a short period of time.