Big O Tires

227 ratings
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Location

5355 E Carefree Hwy, Building C,
Cave Creek, AZ 85331

Jeff

By Jeff | 8/25/2023

John Wollam was amazing! He was friendly, professional and courteous. I haven't received customer service comparable to this from any place in years. He is truly an asset to your organization and needs to be commended.

Randi G

By Randi G | 8/19/2023

John is an amazing asset to your company. Diagnostics took a long time and John and team were persistent, kept me informed and got it fixed! Feel great sending my kid back to college in the car. Great customer service!!

Only R.

By Only R. | 8/17/2023

The staff at this location is fantastic! Always friendly with our entire family. Very accommodating to the kids when I’ve had to bring them, even tiring on cartoons for them while we wait! John one of the new managers has been wonderful keeping us on the road safely!

Morgan

By Morgan | 8/17/2023

The sales manager and front desk were friendly and helpful and the service was efficient. The store has a clean and comfortable waiting area.

Alan H

By Alan H | 7/18/2023

The total cost was much more than I was expecting

Golfnguy

By Golfnguy | 7/15/2023

Brandon my service advisor went above on explaining the progress of my vehicle during the Monsoon Special service and further need for a fuel injector cleaning.

Jeff K

By Jeff K | 6/26/2023

I have been a Big O customer since moving to Arizona 13 years ago. Prior to that, my experience with NTW and Tire Kingdom, both TBC companies goes back 49 years to my first experience with NTB, which later became part of the TBC list of companies. During my almost 40 years in business, I used NTB/NTW exclusively for my company vehicles (Alberts & Associates, Inc.) I have also used Tire Kingdom when traveling in Florida. I have always been impressed by their service and quality of workmanship and personnel. Jeff Kerner Cave Creek, AZ

Jeff

By Jeff | 6/10/2023

They were fast and let me know everything that needed to be done in detail. It didn’t seem like I was being overcharged or ripped off at all. Thanks!

Is on.

By Is on. | 6/9/2023

Superb customer service!!

Joe leipart

By Joe leipart | 5/22/2023

They have a great team at this location