NTB-National Tire & Battery

341 ratings
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Location

300 Faraday Plaza,
Winchester, VA 22603

Mmeehan16

By Mmeehan16 | 4/12/2023

Staff was friendly and communicated well with what needed done

SP

By SP | 4/5/2023

I was staying at a hotel nearby and I had an unexpected flat tire when I went out to my car early in the morning. The NTB manager Lauren Carroll took my car in for service right away as she knew I had many miles to travel that day. Lauren is a very nice, personable individual and was an absolute pleasure to deal with. I had an exceptional experience at NTB and would look for the closest NTB if I ever had another flat.

Catherine C.

By Catherine C. | 4/4/2023

Lauren was phenomenal with her customer service. As someone who came in clueless about what to do with my tpms she helped explain the process and was clear about all pricing. She was in red friendly and the definition of professional.

AGQ

By AGQ | 3/31/2023

Convenient location. Good customer service. Service on time.

Kameron C

By Kameron C | 3/30/2023

Lauren up front has amazing customer service skills. Will definitely be bringing my truck back as well

Gary O

By Gary O | 3/29/2023

Your asst manager (Lauren) in lobby has excellent customer service skills!!! She kept us updated and we spent the least amount of time at a NTB ever (approx 1 hr) Usually we wait for hours with a scheduled appt. Please reward her for treating customers with respect!!!

Dan M

By Dan M | 3/28/2023

Chris and Lauren were extremely helpful and friendly. They made me feel comfortable knowing my car was in good hands

JohnP

By JohnP | 3/28/2023

Good communication and price

Chuck Pastre

By Chuck Pastre | 3/24/2023

They do good work.

Kathy W

By Kathy W | 3/24/2023

Excellent customer service, Staff honest and trustwothy especially Chris ( the main boss at the store), Takes time to listen to customer and values the customer