By Douglas G | 12/13/2023
Clear communication, fair pricing, efficient
By Jason M | 12/13/2023
My car was vandalized at work, they shattered my windows, slashed my tires and bent by tie rod. The staff was extremely friendly and even helped me get the price down a little bit for everything I went through. You can tell the manager really respects his customers, and his staff.
By cseymore | 12/11/2023
Dan Myrick was VERY Helpful when I caught a 4" nail.. we tried patching but it just wouldn't hold and needed more air every 2-3 weeks.. finally bit the bullet and put on a new tire entirely
By Mike R | 12/4/2023
The staff were great. Friendly and professional. After providing their assessment with pricing, they worked with me to prioritize repairs required, and recommended the highest priority repair most important. Repair took an hour longer than estimated, but it was necessary. I would have liked some pre-repair pics and an explanation of the problem while looking at the worn/broken part, but overall, I trusted the repair and it improved the suspension. Still notice some noise, but that could be attributed to other worn parts. Will likely use them to replace other worn parts as I come up with the finances. Thanks, Big O, Hartsel drive, C Springs ( Dan and team)
By Miss Detroit | 12/1/2023
Ray is very helpful and very professional and called to explain everything that needed to be done on my truck and it felt like he genuinely wanted to help me. I forgot my coupon and he still gave me the discount.they treat you like lifelong friends.
By Cvcolorado | 12/1/2023
Excellent customer service. I was able to make an appointment quickly which is why I chose Big O tires.
By Mark T | 11/27/2023
I own a fleet of trucks and this Big O is the only place I purchase tires or have alignments done. I have been a customer for the last 7 years.
By HanB | 11/21/2023
I left a review on Google already, but I was very satisfied with the speed of service and the customer service I received from Kyle G at the front desk. He was so friendly and kind, and made me feel great about leaving my car in Big O’s hands!
By Clara V | 11/19/2023
I really appreciated Ray at the front desk- he was super kind and helpful and took good care of all the customers.
By Samantha G | 11/18/2023
Everything was great from the inquiry about tires to the installation. Ray had impeccable customer service! I didn’t get the name of the tech that put on the tires but he really went the extra mile. This will be the only place we bring our 4 vehicles from now on. Really exceptional service and quality products. Highly recommend giving these guys a BIG raise!