By Angel T | 10/2/2023
Help me understand what services my car needed. Great customer service
By Elizabeth J | 9/25/2023
I was treated with friendliness and courtesy by Zach. Everything clearly explained with updates provided. Reasonable prices and no hard upselling
By VinD | 9/17/2023
I am a walk in customer arrived at the location 30 minutes before the opening. Drew and Culton took care of my request to check alignment and fixed. I did not have a 2nd thought of purchasing the 3 year plan. I guess it's because of the amazing and satisfactory service they provided. I live in South Phoenix and I may pass 3 Big O Tires Shop along the way but definitely this will be preferred store. My Son was very happy and felt safe after wheel alignment adjustments since he is a new driver going to work and school. I had also had a very good experience back in 2021 with this location. This location is definitely highly recommended. I may not need to use all 1200 characters to express my appreciation. You guys Rock!
By Tommy | 9/14/2023
Zackary was super helpful and nice. Colten at the front has amazing customer service. Thanks to Steve for helping us with price!!
By Azloco | 9/14/2023
I choose a place to provide me good customer service, competitive prices and online ratings with 4+ stars. This location of Big-O has that, in addition they have an all around friendly staff. They get 5 stars+ from this retired widow!
By Luis V | 9/8/2023
They all seemed friendly explained 2 things when I asked and called in for pricing when I was first making the appointment gave me papers that explained the alignment gave me recommendations for my brakes and checked them
By Dez G | 9/6/2023
Awesome guys! Very friendly staff and great service!
By ‘98 Camry | 8/30/2023
The gentleman helping me out was so, so helpful and kind. He offered me an additional discount since I waited 1.5 hours (patiently - I wasn’t in a rush) but when I asked him for more information he said he just wanted to help me out. He didn’t know, but I was struggling financially and couldn’t even afford to put gas in my car (and it was on empty). Because of his kindness I was able to buy gas for my car on the way home and it really meant so much to me. I will come back to this location for my next car service. Thank you!
By PJ | 8/29/2023
Drew was very informative and helpful.
By Benji | 8/27/2023
They were pretty busy for a Sunday but because I had an appt I was in and out in a good time.