Big O Tires

421 ratings
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Location

5119 E Thomas Rd,
Phoenix, AZ 85018

Matt R

By Matt R | 3/12/2024

Major is the reason why I am completing this survey. Clearly communicated and took care of everything. Firm handshake and can tell he values the customer.

Iban G

By Iban G | 3/2/2024

Good time / price of service / Quality

Cminnick

By Cminnick | 3/1/2024

Your employees are super awesome they told me step by step and made everything super clear and they did everything I wanted and pointed out what else I needed done ……. And now that I know exactly what I needed done ……. I’m definitely coming back

JB

By JB | 2/27/2024

Justin Major went above and beyond helping me get tire replaced. I went to another location and they would have charged me almost double what he was able to get me over at his location. He also got it done in a timely matter and helped me be able to get back to work on time. Great service and overall experience

Yvette W.

By Yvette W. | 2/21/2024

my appointment was at 8 AM the first interaction I believe was the manager. He was very nice throughout the whole experience the second person that I interacted was who took care of me, most of the time and help me finance. Some tires did such an amazing job answered all the questions that I had the third guy I interacted was the person who picked me up from my apartment, which was just down the street all three interactions were very professional, respectful and made me feel comfortable. I’ve been to quite a few other competitors in this one has been my best experience yet. I will be going back every time. Thank you for all your hard work and service.

Rko

By Rko | 2/20/2024

Zack was awesome. He picked me up and dropped me off at work. If Zack hadn't done that,I likely would have gone to another tire shop.

Tortuga

By Tortuga | 2/18/2024

It was an education. The associates were very informative and they really are very knowledgeable. I had a very pleasant experience.

OneLove

By OneLove | 2/17/2024

Friendly of staff and value of service I received

Mal

By Mal | 2/7/2024

There was clear, good communication about the service I would be receiving and I was kept updated on what was found in my car. The price and friendliness of the staff were both great!

Kel

By Kel | 2/7/2024

I always come here. I don’t know I just like these guys and this location. I come here because there’s trust there.