Murphy USA

598 ratings

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Location

7740 Crestwood Blvd,
Birmingham, AL 35210

Shoalscreekman

By Shoalscreekman | 1/26/2016

I bought a bottle of complete fuel system cleaner that cost 6.99 and the bottle was opened already. I showed the attendant and she said that there was nothing that she could do. All I wanted was another bottle because over half of the bottle that I purchased was empty. She was very rude and told me that if I didn't like it don't come back. You need to go back and look at the transaction on camera. You won't believe how this lady talked to me. She was very confrontational, I tried to buy a carton of cigarette and once again the attendant which was on her cell phone the entire time. She got mad at me because I was trying to compare prices on cigarettes. Well after you go back and look at the incident on tape you will see why I will never visit that store again. Its ashamed because I always try to get my gas and cigarettes at that location. Please look into this because there are several people that would love to have that job.

brandil

By brandil | 10/26/2015

the cashier was very rude

patricia j

By patricia j | 8/18/2015

i used my debit card at the pump to get my receipt right then, but the working pump, didn't give me my receipt.

Zavier h

By Zavier h | 12/12/2017

I was accused of stealing I will never be back to this location attendant was rude when I intended to pay for all my products

rundmc

By rundmc | 3/8/2017

I was satisfied. I clicked the wrong circles. I like Murphy Express. This is where I go to get gas the majority of the time. I like everything about Wal-Mart companies.

Brandil

By Brandil | 9/17/2016

The attendant was very ghetto!! She was talking to someone on the phone I walked up and stood there for maybe 3 seconds and had to greet her cause she was too busy with her conversation in my face! I had to ask for my receipt actually yell for it over her conversation after she looked at me crazy for still standing in line!! Very rude!!

FireFlyBhm

By FireFlyBhm | 8/17/2016

Attendant was not outgoing nor expressed any knowledge of what customer service entails. Didnt express basic terminolgy in the situation according to actions.

Kenny B.

By Kenny B. | 4/24/2015

I always buy diesel fuel. I use a card to speed my purchase. I always have to get in line wait as long as 10 minutes just to get a receipt. There is never any paper in either diesel pump. This causes me time I need to do my work. I ask each time I have been there why no paper and no one knows and the attitude is no one cares. I stopped using the Roebuck, alabama store for this same reason. I would rather pay a few cents more, get my receipt at the pump. So I will use the Shell station down the road.