Big O Tires

Get rid of the liars

The manager was snotty. Big O has used the wrong oil in my vehicle ever since I have taken it in. I even told them to use synthetic oil. Big O will be replacing my engine if I have any problems with it. I have receipts to back up that Big O is the only one that put the wrong oil in my vehicle and the manager told my husband he will never use synthetic which is what my vehicle requires

When we dropped off the Jeep for its oil change and complimentary tire rotation we were advised that we were next in line for service. We ran errands for over and hour but when we returned the service had not even begun so we took the Jeep for service elsewhere. Very poor Customer Service at the location.