Dreams

188 ratings
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Location

11a New Mersey Retail Park, Speke Road, Speke,
Liverpool, L24 8QB

Val

By Val | 12/29/2021

Zach at Liverpool branch was friendly with all the family and knowledgeable

AM79

By AM79 | 12/29/2021

Quinn was a great, friendly and personable member of your team. Spent about 45 mins to an hour assisting with us; very knowledgeable and helped us find exactly what we wanted!

Lisa MR

By Lisa MR | 12/28/2021

Friendly, helpful and knowledgeable staff.

Helen S

By Helen S | 12/28/2021

The lady who helped us ( I think her name was Torrie or Victoria) was amazing, so patient and helpful ( we had our 2 young children with us and were not sure if we wanted an entire new bed in super king or just a matress) She was very knowledgable and made our experience a lot easier. Thanks to this lovely member of staff, we went for the new super king bed and matress. Every employer needs a staff member like this in their team 😊

Jodie B

By Jodie B | 12/18/2021

We had a very nice sales manager who spent a lot of time with us trying to work out what we wanted. We are new first time buyers moving into our first house and the sales manager understood and tried to help us get the best deal possible. We are really happy with what we ended up with!!

steve j

By steve j | 12/16/2021

I was able to walk in ther store be seen imediately by an assistant, place my order, pay for my order and leave in less than 15mins, i was fortunate in knowing what I required before i entered the store, however, the efficiancy and politness i was served was exemplary.

Jake

By Jake | 12/12/2021

The sales assistant talked through all the products and related them to the assessment we took. The assistant took into account our specific needs. The assistant acted in a non discriminatory manner, referring to my partner as my sleep partner, I was impressed. We were also offered refreshments whilst quotes and deliveries were discussed. I felt at no time pressurised into a sale

Ruth E

By Ruth E | 12/8/2021

Received excellent customer service and advice from lovely Niamh at the Speke retail store. Niamh had excellent knowledge and encouraged us to try several beds after asking for our preferences. Nothing was too much trouble. There was no pressure sales talk also which was so refreshing and welcome. The store and beds were pristine We would certainly return in the future and recommend friends and family.

ChrisR

By ChrisR | 11/28/2021

Joe was great, he offered us drinks and measured our needs on the magic bed. He also gave us care and attention, no pressure and we were well informed by him. He also was able to compete on John Lewis's price on a Tempur mattress which helped get Dreams the sale. He was so good another member of the family also bought a mattress.

Alexandra R

By Alexandra R | 11/26/2021

Friendly staff. Knowledgeable and reassuring. Tried their best to make sure we got what we wanted and that if there was a sale for Black Friday that we were aware of and deals.