Dreams

Two members of staff who proved very helpful and friends. Basing information on personal experience. Giving more than one option and price.

I am really pleased with the help I received on my visit to my Aintree store I changed the bed I first ordered and found the staff very helpful to make sure I got the right bed

The store manager and his colleague (can’t remember the ladies name but she’d only started a week prior to our visit) were so helpful and really lovely to talk to

Went to store was given the chance to try the bed that knows what mattress best suits your needs was then taken round by Jonathan who showed me all the beds suitable explained about the base that I could purchase and let me try these beds out

We were served by Kelly. She came over to us as soon as we entered the store and asked if she could help. We explained that we werent too sure what sort of mattress we needed so she offered us the option to use the diagnostic mattress which was great. Once we had done that Kelly went through all our options and found us the perfect product. We are made up with our choice and cant wait for it to be delivered. Thank you Kelly!

From the minute we walked in we felt welcomed by staff. We had a discussion on what we wanted and was shown the beds we wanted. Even went out of way to look beds up online. Staff was really friendly and down to earth

We didn't feel rushed or pressure, the salesman gave us sufficient assistance without being too 'in your face'. He also provided any specific details we requested. Very helpful.

The sales team listened and we’re extremely helpful in sorting out our needs

Was greeted with a smile as soon as we entered the store. Jonny at Aintree was very knowledgeable about the products,he was very pleasant and answered all my questions,didn't pressurise at all and let us test all the appropriate beds and gave us plenty of time and space to discuss and try out all our options before making a final decision. Was a pleasant experience all round.

Staff were extremely friendly. Offered water on the way in and were offered the interactive activity to assess which bed we needed. Gave lots of options. No pressure or following us around the store but there straight away as soon as we needed them. Gave books to our little girl too which kept her happy.