Dreams

Good customer care in a store that was easy to find.

Pleasantly surprised by the helpfulness but not intrusiveness of the staff. Joshua was friendly and informative and a great help in guiding us to our final choice.

Friendly knowledgeable staff

John the sales advisor was extremely knowledgeable and helpful, I was very impressed and made two purchases, great to see good customer service

All the staff I saw in store were friendly and approachable. I was in need of a new mattress, but unsure what type was best for me. I had absolutely no clue, so had just gone in for a look really - love the Sleepmatch. Elysia dealt with me, she was helpful, and knowledgeable, and gave me enough advice and information that I felt comfortable making a purchase there and then.

Greetings by a very friendly member off staff. Very knowledge and understanding to what I came in looking for and I was pleased with over all service.

I went to the store with my elderly mother who has health problems including back pain, she has also been isolating and thus was a little anxious. The staff were very sensitive and helpful. They were patient gave us plenty of time and Elysia even looked for a lower bed for my mum to trial without prompting as she could see my mum was struggling.

Staff great, helpful, efficient

Staff were very friendly and helped with our every need

Friendly staff took the time to ask me about my requirements and point me in the right direction with varying budgets. Was given time and space to try out mattresses and whilst staff checked in, they were not pushy with sale. I was offered bottle of water and made to feel welcomed. Buying process was speedy and mattress should be delivered within a week. Whole process was quick and painless.